Privacy Policy (App)

We respect your and your organization’s privacy. We also understand that our industry is extremely sensitive and competitive. Keeping in mind the students’ safety as the foremost responsibility of all members of the platform, we have drafted a Privacy Policy that protects all data that your school will be storing on Saathi GEN

Last updated – March 15, 2021

INTRODUCTION

SAATHI GLOBAL EDUSERVICES PRIVATE LIMITED (SGEPL)(“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy is meant to help users and parents understand what data we collect, use, disclose, and safeguard when you visit our website, including any other media form, media channel or mobile website related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

 

COLLECTION OF YOUR INFORMATION

Accounts on our Site are created and managed by a school administrator for use by students and teachers. The information we may collect on the Site includes: –

Personal Data

When creating this account and adding other users, the school administrator may provide us with certain personal information about the school, school administrator, students and teachers. Depending upon the user (school administrator, teacher or student), personally identifiable information, including but not limited to the user’s name, email address, telephone number, name of the school, type of the school, position held in the school, address of the school, demographic information such user’s age and gender, interests, and payment details of the school that the user voluntarily give to us when the user registers with the Site or when the user chooses to participate in various activities related to the Site. Users are under no obligation to provide us with personal information of any kind, however refusal to do so may prevent the user from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Data From Projects, Contests, Giveaways, and Surveys

Personal and other information you may provide when entering or collaborating on projects or contests or giveaways and/or responding to surveys.

 

USE OF YOUR INFORMATION

Having accurate information about the users permits us to provide users with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
● Create and manage your account.
● To enable users to connect and collaborate with each other.
● Enable user-to-user communications.
● To optimize the overall experience of the users.
● To define the personality of the student and sort them in appropriate houses.
● To make it easier for the users and us to filter schools through the whole database and narrow down the search.
● To put special focus on international programs that a school has to offer.
● For security, verification and legal purposes.
● Compile statistical data and analysis for use internally.
● Deliver updates, coupons, newsletters, and other information regarding promotions and the Site to you.
● Email you regarding your account.
● Generate a personal profile about you to make future visits to the Site more personalized.
● Increase the efficiency and operation of the Site.
● Monitor and analyze usage and trends to improve your experience with the Site.
● Notify you of updates to the Site.
● Provide services and/or recommendations to you.
● Perform other business activities as needed.
● To monitor and process abuse reports.
● Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
● Request feedback and contact you about your use of the Site.
● Resolve disputes and troubleshoot problems.
● Respond to product and customer service requests.
● Send you newsletters and site updates.’
● Solicit support and increase participation for the Site.
● For enabling users to make payments for utilizing the services provided on Site platform.

 

DISCLOSURE OF YOUR INFORMATION

Information Users Share

A school administrator may allow students, aged between (and including) 13 to 18 years, teachers and other school officials of the administrator’s associated school to access our services, which include features where they can share information with other entities on the platform. SGEPL will never share users’ personal data publicly. When users share their own information publicly, it may be indexable by search engines, including Google. By default, any personal data stored or shared on Saathi Global Education Network (app.saathigen.com) will not be public or indexable.

Information We May Share

We may share information we have collected about users in certain situations, with the user’s consent or with the consent of parent’s users, as applicable. User information may be disclosed as follows:

By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service.

Interactions with Other Users
If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including questions answered (interests, overview, mission, etc.).
Before a connection is made only school administrators can use the search / filter tool to view other school profiles. Teachers and students can only view profiles of schools that are connected with their own schools. Teachers can view profiles of other, connected schools’ teachers and school administrators of the connected schools, but students can only view the profiles of the users that are part of their collaboration space.
Any data uploaded by any user is not accessible to anyone who does not have an account with us.

Online Postings
When you post comments, contributions or other content to the Site, your posts may be viewed by users in the collaboration space.

Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Other Third Parties
We may share your information with investors for the purpose of conducting general business analysis.

Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.
You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations.
If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

 

TRACKING TECHNOLOGIES

Cookies

We currently don’t use cookies or other tracking technologies on the Site, but may later to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

 

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and applications of interest, and external services that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

 

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data that we have collected from children under age 13, please contact us using the contact information provided below.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy. Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

 

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may at any time review or change the information in your account or terminate your account by:
● Logging into your account settings and updating your account
● Contacting us at [email protected]
● Submitting a ticket at saathigen.com/support

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. We may store some information for as long as necessary for the purposes identified in this Privacy Policy and the Terms of Service including to provide our Services or for other legitimate purposes, such as complying with legal obligations, enforcing and preventing violations of our Terms, or protecting or defending our rights, property and users. The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
● Noting your preferences at the time you register your account with the Site
● Logging into your account settings and updating your preferences.
● Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

 

TRANSPARENCY AND CHOICE

We provide a variety of user controls that enables users to make meaningful choices about how information is used on our Site. Depending on the settings enabled by the school administrator, users can use the various controls described in this Privacy Policy, to manage their privacy and information.

 

PARENTAL REVIEW AND DELETION OF INFORMATION

The parents of student users in Primary/Secondary (K-12) schools can access their child’s personal information or request that it be deleted through the school administrator. School administrators can provide for parental access and deletion of personal information consistent with the functionality of our services. If a parent wishes to stop any further collection or use of the child’s information, the parent can request that the administrator use the service controls available to them to limit the child’s access to features or services, or delete the child’s account entirely.

 

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

SAATHI GLOBAL EDUSERVICES PRIVATE LIMITED
Chartered Square, Plot no 10,
Nagpur, Maharashtra– 440009
[email protected]